Terms, Conditions, Health & Safety Policies

General conditions and terms Nordic Safaris Oy.
Please read the below Terms, Conditions, Health & Safety Policies and payment terms carefully.You must
agree with the following rules and regulations to ensure smooth travel arrangements.

Changes, Cancellation and No Show
The Customer is entitled to a full refund if the cancellation is made more than 48 hours before the scheduled activity departure time.

If the activity booking is cancelled or modified less than 48 hours before the scheduled departure time, the total amount of the booking will be charged. This policy also applies in cases of no show.
Nordic Safaris Ltd may only be held liable for personal injuries or material damage arising from accidents that have happened during the delivery of the offered services and which are caused by negligence of the Nordic Safaris Ltd or its employees or sub-contractors or by the provision of faulty equipment.

Nordic Safaris Ltd is not liable for any accidental damage or injury which has to be indemnified under the travel insurance of a customer. Program services e.g. snowmobile and husky safaris can be physically demanding and the participants may be exposed to different kinds of physical strain.
In case the Consumer is having any illnesses or disabilities (for instance heart disease, asthma, diabetes, epilepsy, back or hip problems) that could affect his/her ability to take part in the Services, or if she is pregnant, she/he should prior to participating any Services consult medical experts about her/his ability to participate in the Service in question. Should the Consumer have an illnesses or disability of this nature, he/she acknowledges that he/she
participates in the Service at his/her own risk.

We highly recommend that you have a private travel insurance.

Service language – language used for guiding and during all services is English if not otherwise stated or agreed.

Safety first! – as the responsible safari organizer.
We reserves the right to change the routing, schedules and duration of the excursions if necessary, due to prevailing weather conditions, or if deemed advisable due to safety reasons and the comfort of the participants.
We also reserves the right to discontinue the safari if a participant is seen as a potential danger to him/herself or to others, or is in poor health. If the weather is -20C or below, and there are children on the safari, we reserve the right to shorten the program time.

Force Majeure
Neither Party shall be held liable for any default, damage or loss due to a condition force majeure or to unreasonable impairment of the Party’s operations due to a similar cause (including but not limited to war, strike, weather, lack of snow, or other natural condition etc.). If encountered a force majeure condition, the Party shall immediately notify the other Party in writing there of, and shall keep the other Party fully informed of the continuance of the force majeure condition and of any relevant change of circumstances whilst such force majeure continues.When encountered a force majeure conditions Parties shall also take all reasonable steps available to it to minimize the effects of the force majeure on the performance of their obligations under this contractual relationship.

Nordic Safaris Ltd is NOT responsible for ANY personal injury OR material damage caused by the activities of other operators.

Nature protection
We respect nature and all animals within it, in all our safaris. Nordic Safaris have documented the Quality
Safety and Environmental Management System based on the SFS-EN ISO 9001: 2000 standard. We
respond to the preservation of nature values in our tourism activities. Our business is ecologically,
culturally, socially and economically sustainable.